How can I break my Sprint contract?
September 18, 2012 10:16 AM Subscribe
Help getting out of a cell contract because I have no service.
posted by k8t to technology (10 answers total) 1 user marked this as a favorite
I've been a Sprint customer for 13 years. But I recently moved to Seattle and Sprint service sucks here. In my house/neighborhood I get 3 bars. On my commute I have service about 2/3rds of the ride. And most importantly, I get NO service on campus.
I've talked to Sprint technical support. The coverage maps show good coverage in these areas, although anecdotally I've not heard good things about Sprint coverage here.
The first few technical support people flashed my phone (an Evo Shift, if it matters) and did some resets, to no avail.
They are now offering me boosters - which might help the home situation, but wouldn't help on campus. I'm in dozens of places all over campus every day. (And yes, I can get on campus WiFi, but really I want to be able to make a damn phone call without using Google Voice or Skype.)
They are "checking" the towers near campus, but I don't have high hopes.
At this point, what sort of things can I do to convince them to let me break my contract?