"Trust me, I'm a great worker. Just don't ask my last boss..."
September 17, 2012 8:00 AM Subscribe
I was fired and now I'm trying to get hired. How can I tactfully deal with this subject in interviews?
posted by anonymous to Work & Money (14 answers total) 12 users marked this as a favorite
I was recently fired from my job working on a Help Desk at a law firm. This didn't come as a complete shock - I had been told a few times that I needed improvement on a few key areas (following our call script, getting the names of the callers, etc) and I had been given a handful of written warnings. Management felt that they did not see enough improvement so I was let go as of last week. I've applied for a few positions and I have some interviews lined up for this week.
I've never been fired from any job before so I'm not exactly sure how to approach the subject of why I'm no longer working at my last job. I don't feel like the reason is terribly egregious and my work quality was otherwise totally fine; I was always one of the top people in terms of number of calls taken, call quality, customer service and technical knowledge.
My main problem is that I don't know how to put a positive spin on this issue when it will inevitably come up. I know enough to not badmouth my last employer (no matter how much I want to!) but I'm not sure what to say beyond "I had some issues with management at my last job but I'm 100% sure I'll love you guys to death!".
Possibly relevant details: I was at this job for just over two years. I was at another law firm Help Desk job for about the same length of time and left due to a move. Prior to that I worked as a level three Desktop Support role for about three years and also left because I moved. I do not have a college degree.