Help me buy a part that Dell doesn't want to sell me
September 15, 2012 12:10 PM Subscribe
I need to add a 3rd hard drive to my Dell Precision T1600 workstation. I want to buy this bracket
to mount it in an optical drive bay. But unfathomably, Dell only sells that part in the UK and Ireland -- it's not listed
on their US site. Help!
posted by Artifice_Eternity to Computers & Internet (4 answers total)
Someone with the exact same computer has posted a helpful explanation
of how he mounted a 3rd hard drive in 1 of his optical drive bays. But the Dell bracket he used to do it is only sold overseas.
Why would Dell refuse to sell this part to customers in their largest market? I have no clue. I tried to order it from the UK, but the order form makes no provision for having purchases shipped to the US. I can't reach customer support via phone... but I need this pronto. I'm in the midst of a huge video editing project, and my existing hard drives are pretty much full to the brim.
Has anyone managed to get Dell USA to sell them this part, or some other part apparently available only to non-US customers? If so, can you share what social engineering hackery you used to accomplish this?
Failing that, does anyone have any ideas about how I could buy this thing in the UK and get it shipped to me in the US?
Or could I just buy some generic hard drive bracket that would solve the problem?