September 11, 2012 8:48 AM Subscribe
Intermittent bright spot on one-month-old new Dell Inspiron 15R laptop. How do I fix this?
posted by murtagh to computers & internet (9 answers total)
My laptop is around a month or so old, and I've never travelled with it or dropped it or misused it in any way. Today, I noticed a bright spot on the screen. I thought it might have been a stain of some kind, but cleaning the screen did not help. The spot is most noticeable against light grey backgrounds, where it appears as bright white. Against darker backgrounds, say dark green, it is very faint, and against a black background, fainter still. Closing the laptop lid and opening it a few times makes the spot go away, but it returns after a few minutes. I tried shutting down the computer for a few minutes and restarting it, but again, the spot has returned.
Any ideas as to what might be causing this? How do I fix this? Is there any control panel setting/software I can use? I don't think it is a dead pixel, as I've tried using software to locate it and it doesn't classify it as one.
I'm using Windows 7, if that matters.
Thanks for your help!