Can a KitchenAid mixer travel from US to Europe?
August 9, 2005 5:56 PM Subscribe
Can I use a KitchenAid from the US in Europe with the aid of a 110 to 220v transformer?
posted by McIntaggart to home & garden (7 answers total)
We're visiting the States from Ireland and just bought a refurbished 545w KitchenAid 6qt Pro Stand mixer at an outlet store, and would like to bring it back to Europe with us. When I tried the machine, the lowest setting went way too fast, and after about five seconds the machine just turned itself off.
My wife called the toll free KitchenAid number and they let us know it would take weeks, if not months, to get a replacement machine. They also mentioned that using the machine in Europe would void the warranty, and that the machine would not work in Europe. This is contrary to what the sales lady in the store told us: she said it would work in Europe and the KitchenAid warranty would be honoured in Europe, no question.
We now have to decide in the next two days if we should just get our money back or get a replacement machine either from KitchenAid or the store where we bought this. Is it possible that the change from 60Hz (US) to 50Hz (Europe) would damage the machine, or is there something else to this, e.g. KitchenAid merely being overly protective of regional sales?