Sturdy Laptop Required
September 3, 2012 8:38 AM Subscribe
Laptops with Next Business Day Warranty (on-site) in the UK
posted by missmagenta to computers & internet (5 answers total) 1 user marked this as a favorite
I'll be looking to get a new laptop in the next few months. My previous 2 laptops have been Dells. I've had a 3 year NBD warranty with each of them and more than got my money's worth from that each time. The amount Dell charges for the parts I've had replaced would buy new laptops several times over.
My first laptop, the motherboard burned out every 12 months and I had a couple of power cable replacements over 3 years too. This new one has several serious design flaws. First the power port is on the side and until we moved it was the opposite side to the plug socket, which means it gets tugged a lot. Secondly, the adapter port is held in place by 2 small plastic clips which break easily and then the whole base of the unit needs to be replaced to fix those 2 tiny plastic clips. I've had that happen 3 times in under 3 years. When the plastic clips breaks, eventually it wont charge.
I use this laptop for work so I can't be sending it away to get fixed. If it breaks, I need someone here the next day to fix it ( or a part sent out in the case of power cables)
The only reason I've stuck with Dell is because of the warranty, maybe Dells are terrible quality and I wont have this problem with another brand but I can't risk it if there isn't next business day warranty.
So are there any other laptop makers that offer the same warranty but maybe with a higher quality product?
It rarely leaves my living room so its not like it gets thrown about on mountains or anything. Its occasionally slides from the soft sofa cushions about 1.5 ft down to the laminate floor.
I need a new laptop that:
1. Comes with a 3 year next business day warranty (on-site)
2. Can withstand being used for 10-14 hours per day on AC power, and being left turned on (in standby/sleep - whatever you get when you shut the lid) near enough 24/7
3. Can survive minor knocks and slow drops of <2ft
4. In the UK
5. Is not a Dell