Can I get ownership transferred on an FB business page?
August 30, 2012 4:57 AM Subscribe
A business was leased to another party and they set up and curated a business page on FB. When the lease expired they left and set up a competing business. They took the FB page with them and changed the name on the business page - keeping all the old content and relationships.
How do I get the page back?
posted by ElGuapo to Computers & Internet (7 answers total) 1 user marked this as a favorite
I'm not a FB guru, but I am "The Computer Guy" in the circle of friends that includes the new manager of the bar. He asked me to help him figure out how to address this.
The person who set up and curated the FB page for a bar (let's call it The Palms) left. He's now set up a competing bar (call it Pints) across town (30 minutes away in a different suburb) and simply changed the name on the existing business page. The longtime owners of The Palms feel like the page belongs to the business - Pints is not open yet and all the photos in the posts are of customers in the bar at The Palms, and all the events referenced have this location as context.
The Palms is a local institution, the owners are locals and operated the business themselves for a while before deciding to lease the business. The operators did a good job and maintained a successful operation, but (possibly relying on good faith? I don't really know the inside story) did not renew the lease by the deadline and the option was subsequently not extended to them. Judging by community insider reaction there seems to be some animosity between The Palms' owners and the ousted operators, but neither party has said so in any public way.
I did not find anything in the FB help for business identities other than "get a lawyer for trademark infringement". I sent this to firstname.lastname@example.org:
The business was leased to another party and they set up and curated a business page for the bar. When the lease expired the other party set up a competing business. They have now changed the name on the business page and kept all the old content and relationships.
We would like the business page name changed back, and would like control of the page.
I haven't heard anything back, and don't know if I should expect to.
Is it reasonable to take the position that the page belongs to The Palms?
Do The Palms owners have any recourse?