Seeking GeekSquad alternatice for business locations.
August 28, 2012 4:02 PM Subscribe
Need a GeekSquad alternative for business. Must serve all (or most) of Oregon, Washington, and Idaho.
posted by NotSoSimple to work & money (2 answers total) 1 user marked this as a favorite
Currently we are using GeekSquad for our remote office IT support. They have to go. We have had numerous complaints by our staff, appointments that were 2 weeks out, unprofessional techs, etc. Problem is finding a company that can cover our geographic area. Do you know of a company that can help us? I am not looking for same day response (Although that would be nice) but a couple days would be preferred. We cannot afford to have an office machine down for 2 weeks as we wait for GS to come out, just to have them cancel the day of.
Back info: We have ~50 offices in Washington, Oregon, and Idaho. IT is located in Oregon and we cannot go out and service on site the far sites. We utilize Geek Squad for one off needs.