Now how will I watch "MacGuffin: The Un-Findening"?
August 9, 2012 1:43 PM Subscribe
How do I tell Comcast I don't have a piece of equipment they claimed they sent me and avoid getting charged insane fees?
posted by anonymous to home & garden (11 answers total)
I live in a group house in the DC area, and my roommates and I have recently decided to reduce our cable/internet package to just internet. When I called Comcast to cancel the service, the support specialist cheerfully told me I just needed to return their cable box and three digital adaptors or we'd be charged for them ($360 and $70, respectively, per item).
The digital adaptors are no problem: we had three TVs hooked up to cable and each one has an adaptor. But there is no indication of a separate cable box existing anywhere and this is driving me mad. On the one hand, I want to say we never had it 'cause I don't remember ever seeing it. On the other, it had to have been hooked up somewhere since the cable wouldn't have been working without it, right?
In the event it doesn't turn up, what can I expect?