Dell Inspiron N4010 running Windows 7. About 2 years old.
I think my laptop is infected with malware and I am trying to remove it. But it shuts down (I believe from overheating) and can't complete a scan (it shut down during a Malwarebytes scan) or can't complete an installation (it shut down during an installation of Combofix). It's generally good for between 45 minutes and an hour.
I have had the hardware checked out by a local computer repair shop -- it seems okay. The fan is working. So they concluded (without actually looking for any) that it must be malware (since they eliminated all the hardware possibilities). I suspect it might be dusty and am going to pursue deep-cleaning if nothing else works.
Is there a way I can keep the laptop cool and up long enough to actually disinfect it?
There's a 2008 question about an infected laptop
and many answers involve BartPE. I worked with BartPE a long time ago, but I can't quite get what the responders are getting at, how to use it for disinfecting, and how BartPE would actually get around the overheating problem. Could anyone explain?
I've also though of removing the drive and attaching it to my desktop, but I'm not exactly a hardware person. Without getting into the details, on a scale of 1-10, how difficult would that be?
This particular laptop seems to need almost a complete disassembly to get at the fan and heat sink. Dell provides an online service manual. Again, on a 1-10 scale, how difficult?
I suspect that the ultimate solution -- reinstalling Windows -- would also fail with an unexpected shutdown and that really scares me.
If I haven't given enough information, please ask. Thanks.