Acer netbook keyboard and mouse about to die
July 22, 2012 4:33 PM Subscribe
Acer netbook keyboard and mouse threatening to quit working any minute now. Hoping someone can point me to the right place for assistance before it's too late.
posted by she's not there to Computers & Internet (6 answers total)
The system: Acer Aspire One netbook with an attached monitor, keyboard, and mouse.
The problem: keyboard and mouse stop responding as the should. Rebooting fixes things - temporarily. When this first happened about 24 hours ago I figured it was a fluke. The second time, I thought "better check into this...". I've had to reboot 3 times in the past hour, which is interfering with my effort to google a solution.
When things start to go bad, it seems that the keyboard and mouse respond randomly to whatever I do, but here are some specific examples:
mouse: clicking on a link doesn't take me to that address, but just switches to another window or opens a new window; using the wheel to simply scroll down the page selects everything on the page - and it's impossible to "deselect" the material-sometimes; other times, when I try to scroll vertically, I end up scrolling horizontally.
keyboard: will switch to all caps mode even though cap lock is not selected - selecting all caps will return lower case letters, but the top row of numbers will still return the upper case option; keyboard will stop functioning altogether - typing simply results in switching tabs and windows.
Unplugging the mouse and keyboard and using the built-in options does not fix the problem. In fact, after the last reboot I did not attach either and I'm starting to see problems.
I haven't had much luck with google - partly due to problem itself, but I imagine that I'm not using the best search terms either. Looking for a good site for technical assistance. (But if you can just tell me how to fix it, that would be fine, too!)