Soften the softphone blow
July 19, 2012 6:10 AM Subscribe
How can I make the move to softphones work best for my team?
posted by rosa to technology (3 answers total)
My office is transitioning from our current VOIP handsets to softphones for everyone. We're starting with a pilot program with one of my teams, and I want to make it as comfortable and easy as possible.
Several people who have tried softphones in the past have complained that the headsets were uncomfortable, and one person pointed out that it will be clunky to switch between music headphones and phone headphones.
So... I'm looking for recommendations for great, comfortable phone headsets AND wondering if there is an easy "switch" to plug two kinds of headphones into a computer and just toggle back and forth between the headphones you're using? We'll still have to change what headphones we're wearing, but it would be nice not to have to change at the plug, too.
OR, is there some awesome solution to this that I don't know about?