July 16, 2012 7:21 AM Subscribe
A purchased e-book has disappeared from my iPad.
I would like to have it back, please.
posted by SLC Mom to Computers & Internet (7 answers total) 1 user marked this as a favorite
I bought a book and have been reading over the past couple of weeks. About 180 pages into a 300+ page book.
Yesterday it disappeared.
Book samples and previously 'purchased' free books are still there.
What I have tried so far:
-Powering off and on (no change)
-Looking for download buttons on the iPad and on the Google books website that will let me download it again (none)
-Reading it on the website from my desktop machine (it works, but it's not what I want)
-Using the contact button to Google to ask for help (no answer)
-Looking to see if it is actually in my Kindle app, my Nook app or my iBooks app. (no)
-Deleting and re-installing GoogleBooks (mistake, see below*)
-Reading book samples to fall into a frustrated sleep. (woke up cranky)
*Google Books app is not there to install anymore. Now it's GooglePlayBooks.
And it looks like iPad is not supported. Perhaps it never was.
However, the samples and free books are still working fine. Only the purchased book is not.