How do I convince business people that managing data costs money?
June 13, 2012 2:30 PM Subscribe
Help me with some IT management philosophy. How do I convince people internally that managing data costs money? Gory details inside
posted by bpdavis to Computers & Internet (4 answers total) 4 users marked this as a favorite
I work in a business that is very information/data intensive. Most of the business is managed in one large database, large both in width (thousands of columns) and length (millions of rows). Over the years, people on the business side inevitably ask to increase the size and complexity of their data needs with little resistance from our IT department. What then happens is you end up with monsterous amounts of data, most of which is poorly defined, lacks adequate controls, and is often times not used or assumed to be incorrect anyway. In other words, the “cost” of properly maintaining this data is not adequately weighed against the “benefits” in additional revenue to the business.
I’m not in IT, so I don’t have an academic background on this topic, but it strikes me as something that must commonly be dealt with in all sorts of industries. I want to raise this topic internally and have philosophical discussions about how to prevent it. I’m looking for tools to use to facilitate: research reports, websites, academic studies, best practices… something to help quantify to business people why simplicity is a virtue and/or suggestions on how to solve this issue
Related background: the software using this data also requires continuous development (as our business model changes often) and the software itself also suffers from excessive complexity, which makes subsequent changes more and more difficult over time