You want to see my what?
May 31, 2012 9:41 AM Subscribe
I have contacted the designer of my WordPress theme for support and they are asking for log-in info. This seems like a "stop right there" kinda thing. Am I being to cautious?
posted by humboldt32 to Computers & Internet (14 answers total) 1 user marked this as a favorite
I have a question about a theme that I'm working with. They advertise providing support so I contacted the developer of the theme as they instruct on themeforest.net.
They initially asked for my "site and log-in info", to which I responded "I prefer not to for security reasons".
Their second response was:
"I really do not know how to begin to troubleshoot without taking a look at the file structure and doing some tests.
Lets try by starting with the wordpress logins.
can you provide those to me?"
So if their initial request was for FTP/Site Admin log-in, I'm certainly not going to provide that.
The question I have is not a deep one, and I would like to try to troubleshoot it without getting into revealing access info. I'm also an independent contractor, so it's my client's security at stake here.
This just seems out of line to me. Am I being too cautious?