Stop using my email address, whoever you are!!!
May 21, 2012 10:42 AM Subscribe
My email address being used by someone on bn.com (Barnes and Noble)...
posted by littleredwagon to shopping (29 answers total) 1 user marked this as a favorite
Received three seperate emails back in January from Barnes and Noble regarding three recent purchases. Unfortunately, I haven't ordered anything from bn.com. So, I contacted bn.com support and asked them what to do, because I thought they possibly had a bogus purchase on their hands. The support person said they'd send a note to the end-user and ask them to verify/change their email address since it wasn't theirs.
Now, since I still receive Nook emails from bn.com, I've called the support line again, and was told that the email was sent, but no action had been taken. PLUS, this time, the support person said they weren't ALLOWED to request of someone to change their email address...even suggesting perhaps gmail gave out identical email addresses to two people 'accidentaly'. Oy.
If they don't want to acknowledge the fact they have a bogus purchase on their hands...fine. But, I would like the 'customer to stop using my email address...and I'd like to use my email address in the future on this site...possibly.
What can I do!? How can I get eyes on this?
Thanks in advance for any and all assistance, mefites!