Can I sue a freight forwarder for loss of future business?
May 17, 2012 5:44 AM Subscribe
My company lost its largest customer due to a freight forwarder screwing up and delivering an order a month late. Can I sue the freight company?
posted by PSB to work & money (7 answers total)
The order was worth well over $100,000. In addition, this customer is a regular buyer with a track record of steady large orders totaling about $400k in the past year.
I hired a new freight forwarder to get the product from the factory in China to the customer's warehouse in Chicago, and due to a series of documentation problems (their fault completely; they had no idea how to do export docs, even though they promised me the world), the last order was a month late. The customer has already fired me.
Is there any kind of case here to sue the forwarder for loss of trade or business? I'm in Wisconsin.
If it means anything, the customer and I are friendly... it's just a business thing. He would definitely provide information to verify the volume of business I've lost.