How do non-profits deal with fraudulent donations?
April 19, 2012 9:14 AM Subscribe
I'm the volunteer web developer for a local non-profit and we're having a problem with our donation page. It's the problem described in this article
and this article
- what's happening is that credit card thieves are using our donation page to validate stolen credit cards.
posted by exhilaration to computers & internet (9 answers total) 4 users marked this as a favorite
We had this problem with our previous credit card processor and they were no help, our new credit card processor has told us that they only validate addresses when executing the charge, so we would have to issue a refund when the address validation fails (and eat the transaction fee).
I've e-mailed the Red Cross to ask what they do because their donation page
looks pretty much like ours (and Obama's
, and Romney's
) - we don't force people to register first so there's no e-mail verification. It's a one page form to make the process as painless as possible for donors. The Red Cross hasn't written back, maybe they're suspicious of people who ask about their fraud prevention methods. I don't blame them.
So what do you guys recommend?