I can't print black and white.
April 11, 2012 6:35 AM Subscribe
Odd printing issue for a HP Officejet 4500 Wireless; using old or new cartridges, black won't print and colour is distorted. Pictures of diagnostic pages inside along with what I've done so far.
posted by By The Grace of God to computers & internet (3 answers total)
We changed cartridges; both with new and old cartridges no black will print, and colour prints in a distorted fashion, as seen here in this test page
I followed the instructions here
, aligned cartridges, cleaned print heads, turned off and on again, unplugged from mains power, swapped out old and new cartridges, etc.. Not sure what to do to fix this.
Here is an album
of the various test pages the printer printed.