Frustration with Sansa Clip
April 1, 2012 7:26 PM Subscribe
I can't get my music onto my Sansa Clip Zip.
I bought a Sanza Clip Zip on the recommendation of the green, and I'm ready to throw it in the trash and go buy an IPod. I can't get my music onto it.
Everything appeared to go well (USB setting is set to auto detect, I just dragged and dropped the files to the external card), but when I disconnected it and tried to play it, it showed the device as empty. I plugged it back into the computer and the folder was empty too, even though the space was used up.
So I formatted the internal memory and external card (through the menus in the player) and tried again with one test album. Disconnected, music was on the player, reconnected, it was showing up on the computer. So I then do all my music. I disconnect it, and it says it's refreshing my media library, but then it turns off. I turn it on and it does the same thing. When I finally manage to get it on, it has skipped over the media refresh part and the only thing on there is the test album. I plug it into my computer and again no files are showing up (not even the test album, not even the folders for music/books, etc.) but the space is being used.
I just installed the firmware a week or so ago since that's when I got it. Show hidden files and folders is checked in my settings. Music is a mixture of files from CDs and things obtained online from different sources.
I then tried to install RockBox thinking that would help but it always crashes at the step where it detects my player. (Before I can even install it.)
Seriously? I thought this thing was supposed to be easy to use. Thanks.