Spyware, adware, and viruses. I'm sick of feeling like a moron.
I've went to college for electrical engineering, and have worked as a software developer for the last 8 years, so all my friends and family want me to fix their computers. Invariably, it's the same thing, removing spyware,adware and viruses. The problem? It takes me 3-8 hours each time to fix someone's computer. Is there an easier way?
I have a CD with the following software that I bring (including updated signature files):
Service Packs (W2K SP4
, XP SP2
Spyware Detectors (Ad-Aware
,Spybot Search and Destroy
, eWido Security Suite
Startup/Browser Tools (BHO Demon
, Hijack This
, Toolbar Cop
Winsock Fixes (Windows XP Winsock Fix
, Generic Winsock Fix
Special Cases (CWS Shredder
My general methodology is to:
1.Reboot the computer in Safe Mode
2.Run HijackThis, and remove almost everything I know to be a virus/adware/spyware.
3.Run eWido (still in safe mode), and clean all infected files.
4.Reboot computer normally, and run Toolbar Cop, Spybot, and Ad-aware.
5.Install the latest service pack
And still I'm somtimes there, for hours, trying to clean out one last popup, or remove a local proxy, or something, it's frustrating! Is there an easier way to do this? Most of the time, reformatting isn't a real option, since most of the time, they only have one drive, and they don't want to lose their files.