Live Mail and Verizon Broadband
December 31, 2011 9:42 PM Subscribe
Dell Laptop with Verizon Broadband Card - Live Mail issue. Help please.
posted by sandyp to Computers & Internet (4 answers total)
My husband has a Dell Laptop with Windows 7 that he uses a Verizon Broadband Card to connect to the internet with. He uses Live Mail (Hotmail) to send emails. The problem we are having is after he connects to the Verizon Broadband the connection goes "dormant" after approximately 6 minutes and when he tries to use his Live Mail it gives him a error message:
Unable to send or receive messages to the Hotmail (perrypemberton) account
Server Error 0x80048848 Server "https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx"
Windows Live Mail Error 0x80048848
I went to Windows website to problem solve this error message and done steps recommended there (update Windows Live Essentials, disabled Microsoft Security Essentials and Windows Defender) but none of these helped.
He has to disconnect and reconnect to the Broadband and then open Live Mail to be able to Send/Receive emails.
Is there any settings in Windows or Live Mail I can change to fix this problem? Since it is probably a Broadband issue who would I contact Dell or Verizon? Any ideas would be appreciated.