study rooms! Looking for a decent room reservation software for my medium-sized, yet busy library.
We have 13 (hopefully soon to be more) group study rooms that are in high demand by our students. Currently, we use GoBookings
to allow students to reserve rooms a day in advance for blocks of time up to two hours. We cannot do same day reservation bookings without going insane.
However, demand for rooms and the number of reservations has risen dramatically this semester and GoBookings just doesn't seem to be keeping up. With high use comes students making "mistakes" such as attempting to reserve rooms beyond the two hour limit, making multiple reservations, or reserving just a half hour when they really want the full two. As these are group study rooms, we require two sets of name/student ID numbers to make a reservation.
What we at minimum need:
- A system capable of dealing with multiple room reservations across multiple patrons and locales.
- The ability for administrators to move, extend, and cancel reservations.
- Email confirmation/notice ability.
- Clear reporting functionality.
But also ideally:
- Room reservations may start at the 00/15/30/45 marks, but default to 2 hours.
- Easy user registration so administrators can easily track bad actors ("Gee, you seem to make a 'mistake' in your favor pretty frequently...").
- A simple to use interface for users. Inattentive students often make reservations for the wrong day without realizing it.
Our goal is to spread access to the rooms as fairly and evenly as possible. We often end up in situations (like today) when all our rooms are in theory booked until 5pm. If we weed out the "mistakes," many rooms get freed up, which is good as groups that don't make reservations still need access to rooms.
Looking about at other room reservation products always sets off my sketchy-meter. I'm not sure what it is about these room reservation software companies, maybe it's because they're small businesses or whatever, but something tends to make me not want to give these people money based on a few random screenshots, so recommendations are welcome. Plus, if you've had to deal with a similar situation, how you or your organization handled the problem would be helpful to know.