How would I find online community moderators
December 5, 2011 1:19 PM Subscribe
Where/how do I find online experienced community moderators? And a few related questions.
posted by madamjujujive to Computers & Internet (4 answers total) 2 users marked this as a favorite
I have a potential client project that is still squishy but the issue has surfaced before so seems worth asking: how and where would I go about finding experienced online community moderators?
The community in question would be a patient support forum. It's still just in the wishlist phase as part of an overall social media/community strategy, but the organization is looking to me for ideas. I feel OK about making recommendations on the blogging, Twitter, Facebook, LinkedIn front - and OK about finding resources for those. But I am not too well versed on message boards & live chats, beyond the fact that I've used them.
How do you go about finding people with experience in this area? And is topic expertise essential?
Any information, links, sources about the following would also be helpful:
*Community moderation pay scales, best practices
*Community tools. I am thinking about CoverItLive for scheduled chats, don't know if that is the best. Any thoughts on message board options would be welcome too.