Look ma, no passwords
November 20, 2011 11:25 AM Subscribe
A relative passed away. I've been asked by family to wipe her work laptop before it is returned to the company. I don't have any of her passwords. Is there a way to wipe it anyways and have it in a returnable condition?
posted by alcopop to Computers & Internet (20 answers total) 2 users marked this as a favorite
My aunt passed away last week and I need to wipe her Dell Latitude D505 work laptop. I don't think there is anything too sensitive on there but she headed up a no-kill shelter and people are worried that sensitive info would be left on the computer. It's running Windows XP, ctrl alt del log in screen pops up and I can't get past it to do anything without her passwords. I am at a Starbucks with the laptop, an iPhone and an iPad and would like to take care of this as soon as possible. Is it possible to wipe the laptop and have it in good condition in these circumstances?