Paypal vs Google Checkout
November 17, 2011 9:24 AM Subscribe
Trying to decide between using PayPal & Google Checkout. Would love thoughts/advice from people who have been on the merchant side as well as you on the buyer side: which are you more comfortable with?
posted by amanda to Technology (28 answers total) 7 users marked this as a favorite
I'm launching a little webshop selling a single item using a "buy now" button. Initially, I was going with Paypal since I've had an account with them forever but lots of people say that they "hate paypal" from a buyer perspective. I've had a lot of trouble figuring out how to get Paypal to display shipping costs on the checkout page. You'd think this fundamental aspect of online selling would be more obvious but I've yet to find an answer.
So, I thought I'd turn to the mighty google. Google checkout seems a little simpler to me (I'm an old-school html type who is rusty but I know a few things) but, again, the shipping totals are elusive. If anyone has knowledge of how to make sure shipping gets included in the checkout total, would love to hear it.
However, since I seem to be getting hung up at this basic level, I'm wondering if one or the other is better for sales. I think their fees are the same so I'm left with clarity and shipping smoothness on my side as well as customer support -- who is better? And wondering on the buyer side if one or the other is more trusted. Paypal seems to have more market recognition but people trust the Google, don't they?