Join 3,413 readers in helping fund MetaFilter (Hide)


How to contact Yahoo Premium services?
November 15, 2011 1:24 PM   Subscribe

My friend paid for Yahoo Premium email service. His email account was hacked. And his account was locked down by Yahoo. Now I can't find any way to contact Yahoo Premium service, which he PAID FOR. Any ideas??

If anyone knows how to contact Yahoo Premium services please let me know. I'm looking for a phone number but email would also work. Maybe there is a link when you are inside your account, to access your premium services. But his account has been locked.
posted by anonymous to Computers & Internet (3 answers total)
 
How about some of these contacts? Yahoo Premium Support
posted by Sassyfras at 1:31 PM on November 15, 2011


For tech support we use: 866-722-9932.
posted by R2WeTwo at 2:55 PM on November 15, 2011


From the OP:
I called the number suggested. It forwarded to a second number. There is no option for customer service but I got through by going to "Billing". At "Billing" it asks if you want  fantasy football and gaming press 1 I think the "Premium Mail Billing" was 2.

Then when I got to Premium Mail Billing they verified my friend had an account with them and they transferred him to support. Where they reset his password
posted by mathowie at 3:43 PM on November 15, 2011


« Older We're trying to estimate just ...   |  What are some genuinely enjoya... Newer »
This thread is closed to new comments.