Flash crashes when I start it
November 13, 2011 7:25 PM Subscribe
Flash CS5 crashes during startup- any idea how to fix it?
posted by dogwelder to technology (7 answers total)
I'm running Win7 64bit, and I have Adobe's Design Premium Creative Suite (CS5). Everything worked when I first bought and installed it.
Now I'm trying to use Flash, which I haven't touched since August). It crashes during initialization. I get this nifty error:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 188.8.131.525
Application Timestamp: 4badda9d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 00033740
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any idea how to fix this? I'm trying to navigate Adobe's help system, but (surprise!) it blows.