Comments on: GMail not working with Firefox?

Question: GMail not working with Firefox?

mewohu — Sat, 12 Nov 2011 10:42:13 -0800

What happened to my GMail messages?

My GMail messages are still appearing in my inbox but when I open one to read, only the subject and labels show up. I can't read the body of the message or the to/from information.

Normally, I can click something to make more information appear, like expand all or simply clicking on the header of the message to make it expand, but that isn't working.

This is only affecting one browser on one computer. It works in Chrome and on my Vista computer. It only doesn't work in my Firefox browser on my XP computer. I just updated to Firefox 8 but I did this for both computers and the Vista still works. I tried refreshing Firefox, restarting it, restarting my computer, and clearing the browsing history/cookies/etc using CC Cleaner but nothing works.

What is going on?

By: iamscott

iamscott — Sat, 12 Nov 2011 11:13:29 -0800

Did you try another browser on the XP computer? That would help narrow the possible issues.

By: mewohu

mewohu — Sat, 12 Nov 2011 11:16:48 -0800

It works on my chrome browser, just not firefox.

By: contraption

contraption — Sat, 12 Nov 2011 11:20:14 -0800

See if it works after disabling GreaseMonkey and any other extensions. If it does, start adding them back in bit by bit until you find the one that is causing the issue.

By: mewohu

mewohu — Sat, 12 Nov 2011 11:53:46 -0800

Fixed. It was Adblock Plus. I just had to update my subscriptions for the extension and now gmail is working properly. Thanks for the help!

By: genesta

genesta — Sat, 12 Nov 2011 13:03:59 -0800

Good grief...
I've been struggling with the same problem for 12 hours or so. Thanks for the question ... and answer

By: theora55

theora55 — Sun, 13 Nov 2011 10:10:32 -0800

The new Gmail pages are not working well for me, so I went to Old Style, and this happened. grar.