Requested video cannot be displayed in your region
October 1, 2011 6:03 PM   Subscribe

In the last few days I've received this message when trying to watch local content on CBC or Radio Canada: "The requested video cannot be displayed in your region". Perplexed because I am actually in Canada. Has my IP address been compromised? Is there a somewhat easy not too techy fix out there.
posted by jdcasey to Computers & Internet (6 answers total)
 
What does iplookup report your IP address as?
posted by modernnomad at 6:09 PM on October 1, 2011 [1 favorite]


Response by poster: Thanks for that. Did not know about iplookup. I'm seeing:
IP : 24.53.19.245
Host : modemcable245.19-53-24.mc.videotron.ca
Country : Canada

Maybe there is a prob with CBC & Radio Canada
posted by jdcasey at 6:23 PM on October 1, 2011


Could be that whatever service CBC is using for its GeoIP thinks that particular IP block is not in Canada.

I have a friend who lives in the same neighburhood as I do, and has the same ISP. His IP is often reported as being in California, while mine is in British Columbia. He can watch Hulu and all that stuff without a proxy.
posted by MiG at 6:35 PM on October 1, 2011


CBC and Radio Canada probably use one commercial databases that attempt to map IP address to geographic regions. According to ARIN, the IP address block 24.53.0.0/18 (24.53.0.0 - 24.53.63.255) was delegated to Le Groupe Videotron on 2011-09-06, less than a month ago. It's likely that whatever database they are using hasn't been updated with this information yet. You can probably contact CBC and Radio Canada and ask them to add the aforementioned block of IP addresses to the ones that they permit to access their content.
posted by RichardP at 6:36 PM on October 1, 2011


Sent a PM.
posted by clorox at 11:14 PM on October 1, 2011


Yes. second RichardP's comment.

Probably because it's relatively new.

Contact them with the ARIN link and tell them you're in Canada; the issue seems to be that the IP is newly delegated.
posted by raymorphic at 11:10 PM on October 2, 2011


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