Help me get the best deal setting up the internet
September 26, 2011 12:20 PM Subscribe
How do I get the best price from my ISP?
I just moved into a new apartment. I don't have internet set up yet but I've been slightly frozen because I'd like to get the best deal for the price Apparently Comcast has special 'online-only' deals but I don't know if they really are online only or even if I can get a better deal over the phone.
So:
Should I set it up over the phone or online?
Are there key words or phrases I should say if I do talk to a real person?
What's the best I can expect as an entirely new customer? (the account at my last place wasn't in my name)
Anything that I'm not considering?
Tips, tricks and advice are most welcome. I'm in Chicago if it matters and it looks like my options are Comcast, ATT and Time Warner.
I just moved into a new apartment. I don't have internet set up yet but I've been slightly frozen because I'd like to get the best deal for the price Apparently Comcast has special 'online-only' deals but I don't know if they really are online only or even if I can get a better deal over the phone.
So:
Should I set it up over the phone or online?
Are there key words or phrases I should say if I do talk to a real person?
What's the best I can expect as an entirely new customer? (the account at my last place wasn't in my name)
Anything that I'm not considering?
Tips, tricks and advice are most welcome. I'm in Chicago if it matters and it looks like my options are Comcast, ATT and Time Warner.
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"Hmm, do you have anything better?"
Then make a note in your calendar to call them every few months and keep your deal going.
posted by michaelh at 12:32 PM on September 26, 2011