Freshness, quality and ‘naturalness’ are considerations but price has traditionally been the number-one decision driver. The key strategic choice for Foster Farms was to make price less of a consideration for the consumer and to insist, and keep insisting over 16 years, that quality matters more.One of their advertisements won an Effie Award in 2010, for keeping sales high during a recession, by bringing to light a controversy Fosters Farms call "plumping". Here's part of the blurb about the award:
Based on the idea of “Are you sure it’s fresh and natural if it’s not Foster Farms?”, the role for the campaign has been to play an aggressive defense against store brand, “club brand” and “no brand” chicken, sustain the premium, retain preference and be the brand most associated with freshness and naturalness....
The success of the campaign has been marked—more important, it’s been sustained:
- Foster Farms has sustained a 25-cent premium for every pound of chicken sold (plus or minus 5 cents per market availability).
- Foster Farms has fought off heavy competitive threats and retained preference–even as the brand expanded out of California into new markets on the West Coast.
- As brand loyalty to Foster Farms increases, so do perceptions of fresh and natural.
Amid a recession, it was easy for Mom to trade down from the 'brand I like' to the 'just as good' private label. This is the story of how Foster Farms created a bit of controversy in the usually dull chicken category and gave moms real reasons to pick (and pay more for) Foster Farms. This effort not only shielded Foster Farms from a seemingly unavoidable decline in sales, it also created a cause that shoppers and legislators rallied behind."Sounds a little different than what the Von's butcher relayed to you when it is presented as a marketing campaign, doesn't it?
This sucks that they can charge so much, omigodamirite.
posted by TheBones at 7:37 PM on September 1, 2011 [1 favorite]