Please help me make this Russian-speaker's computer work better for her (iTunes, WiFi)
August 12, 2011 8:39 PM Subscribe
How can I configure WiFi and iTunes on a Windows 7 machine, when not only don't I know much about Windows 7, but the entire user interface is in Russian?
posted by amtho to Computers & Internet (7 answers total)
My Kazakh student just purchased a used iPhone, based on my recommendation. It seems to be working OK. However, we can't install software on her university computer (the university wants to control new software installations), and I really want her to have access to iTunes within Windows, since it will be much easier for her to use.
So, the obvious thing to do is to install iTunes on her personal laptop. However, it seems to be running Windows 7 in Russian.
I tried to help her configure it to use the free "guest" WiFi available in her department, so that she could download and install iTunes from Apple's web site, but quickly discovered that I can't even figure out where the control panel is. She tried enabling the WiFi herself, but I don't think she's that tech-savvy -- anyway, it didn't work. (I was previously able to enable guest WiFi on my own iPhone, so I know it should work).
I tried having her just translate the various messages and error messages as we worked together, but it didn't completely work; there was, for example, a checkbox that appeared during the attempt to use the guest WiFi server, which I'm guessing was a disclaimer about limited security, but I'm really not sure, and she didn't believe she needed to check it while I thought she probably did -- but her ability to translate isn't precise enough for me to be sure.
If I knew more about Windows 7, or could use my own laptop as a model, that would help -- but I'm an XP (and unix) girl (with a background in computers, but still).
She doesn't have a lot of money to pay for help (the exchange rate with the US dollar isn't very favorable for Kazakhs, and studying here is expensive for her), and I'm not sure I could find someone who knows enough Russian anyway.
I haven't even tried to install iTunes; I wonder if it will insist on installing itself in Russian, which will seriously curtail my ability to help her with it.
In an ideal world, I'd like to be able to switch between Russian UI text (for her to work alone) and English UI text (for me to help her).
Aaagh! How do I help her? Any ideas?
We're in Chapel Hill / Durham in case that's relevant.