Can't install Adobe products on Mac OS 10.7 Lion
August 1, 2011 11:51 AM Subscribe
After installing OS 10.7 Lion I am unable to install any Adobe products, including Flash, Photoshop and Illustrator - can anyone help?
posted by trevs44 to technology (8 answers total)
Okay so I foolishly updated to Lion without realizing PowerPC wouldn't be compatible (my mistake, didn't think about it). So now I've had to repurchase Photoshop/Illustrator and reinstall.
The Photoshop CS5 installer states that "The installer failed to initialize." I followed all the previous instructions and wiped my computer clean of anything Adobe (including Library and ~/Library) but I still get the error. When I look at the logs it says that the fatal error was that it was "Unable to create PIM object." The Google says nothing about this error.
After doing tons of research people suggested reinstalling Adobe AIR and Flash. Air installed no problem, but Flash refuses to install. It will begin the installation but get anywhere from 4-12% (varies every time) before failing. That log states "Error trying to locate volume at /" which again, Google says nothing about.
I'm running as an administrator and have checked all the permissions. I've also installed and verified the JRE is working properly.