Slow boat from China
July 28, 2011 6:36 AM Subscribe
I have a a couple questions about your experience with freight forwarders. In particular, shipping containers via ocean from China.
posted by PSB to Work & Money (2 answers total) 4 users marked this as a favorite
I manufacture and ship goods from China frequently. I'd say about half my shipments are full containers and the other half are LCL (Less than Container Load). These goods are then delivered to warehouses around the US.
I've been using a local freight forwarder in Milwaukee for a couple years and their customer service has been excellent, but there are two things that bug me:
1) They take two days to return shipping quotes to me. I need an all-in price including trucking the items the last leg to the warehouses. Ideally, I'd like to get these quotes back within hours, not days.
2) A lot of times, my goods are finished manufacturing but it takes a week or two waiting for the ship to sail. Is my forwarder using a shipper with relatively fewer boats than other companies? It seems like boats sail every day for Long Beach -- why can't I get my freight on the one leaving soonest? In the end, it seems to take 5-6 weeks for my goods to be delivered.
Anybody have any thoughts? Am I using the slowest company around or are they all like that?