mobile phone sync COMM Port

May 22, 2005 12:23 AM

I've installed phone management and sync software for my new mobile phone, but cannot allocate a comm port successfully. The help file says to use a comm port from the list which has a * beside it, but there are no ports listed with an asterisk beside them. I am using a USB connection. Any guidance would be much appreciated
posted by haelen to computers & internet (7 comments total)

What model phone? Is it typically a serial connection, rather than a USB connection?

I have a Motorola V720 that is supposed to use a serial connection according to the software. There is a work around but if you don't have that kind of phone, then, nevermind.
posted by ajpresto at 1:51 AM on May 22, 2005

I have a LG U8138 on the '3' Network in the UK. However, this is a problem that has occurred also with my son's Sony Ericsson phone too. It's the PC it seems, not the phone.
posted by haelen at 2:09 AM on May 22, 2005

Have you actually tried to sync the phone. I use hotsync software and a Treo 600 phone via USB. If I look at how the software is set up it shows set to COM 1 with no option for USB. When I first installed the software I was really confused by the situation but just went ahead an tried to sync and it worked.
posted by Carbolic at 10:36 AM on May 22, 2005

I tried that and I got a 'failed to connect to com port' message.
posted by haelen at 11:20 AM on May 22, 2005

Do you know if the COM port created by the USB adapter actually appears in the list, or only your computer's built-in ports appearing?
posted by cillit bang at 11:32 AM on May 22, 2005

In the original setup list there are 256 comm ports listed! One is supposed to have an asterisk beside it - presumably indicating the one to use. But no comm port is indicated.
posted by haelen at 10:23 PM on May 22, 2005

It seems I'm not alone! Link found here:
Lg8120 COM problem!
posted by haelen at 7:09 AM on May 23, 2005