I can't connect to specific websites. Help me connect to specific websites.
June 26, 2011 6:53 AM   Subscribe

Cannot connect to specific websites, regardless of web brower. How solve?

I've found that for over a year now, I cannot access www.yubnub.org off of either web browser. Firefox gives me a 'connection timed out error'. I got around this by proxy.

Over time this has happened to several other websites, but many of them have cleared up by now. Today I found that my beloved www.ankisrs.net has become inaccessible (Anki cannot connect to its servers without proxy because of this).

Obligatory results:

Tracing route to ankisrs.net [78.46.104.28]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms 58-231-119-111.mysipl.com [111.119.231.58]
2 7 ms 1 ms 1 ms 125-117-138-120.mysipl.com [120.138.117.125]
3 7 ms 4 ms 6 ms 220.227.53.230
4 * 7 ms 6 ms 115.255.239.1
5 6 ms 4 ms 5 ms 62.216.147.101
6 144 ms 141 ms 141 ms so-0-1-0.0.pjr02.ldn001.flagtel.com [85.95.25.137]
7 134 ms 145 ms 137 ms so-1-0-0.0.cjr02.ldn004.flagtel.com [85.95.25.10]
8 144 ms 145 ms 145 ms linx-1.init7.net [195.66.224.175]
9 144 ms 147 ms 148 ms r1ams2.core.init7.net [77.109.128.34]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * [etc. etc. etc.]

Tracing route to yubnub.org [207.7.108.156]
over a maximum of 30 hops:

1 5 ms 3 ms 1 ms 58-231-119-111.mysipl.com [111.119.231.58]
2 4 ms 2 ms 5 ms 125-117-138-120.mysipl.com [120.138.117.125]
3 7 ms 8 ms 3 ms 220.227.53.230
4 5 ms 6 ms 17 ms 115.255.239.1
5 7 ms 6 ms 6 ms 62.216.147.73
6 135 ms 135 ms 133 ms so-1-3-0.0.pjr01.ldn001.flagtel.com [85.95.25.114]
7 129 ms 142 ms 136 ms so-1-0-0.0.cjr03.ldn004.flagtel.com [85.95.25.14]
8 128 ms 132 ms 132 ms 195.50.122.49
9 132 ms 132 ms 132 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
10 219 ms 218 ms * ae-43-43.ebr1.NewYork1.Level3.net [4.69.137.74]
11 208 ms 207 ms 206 ms ae-10-10.ebr2.Washington12.Level3.net [4.69.148.50]
12 220 ms 221 ms 219 ms ae-1-100.ebr1.Washington12.Level3.net [4.69.143.213]
13 226 ms 223 ms 215 ms ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
14 231 ms 231 ms 232 ms ae-63-63.ebr3.Atlanta2.Level3.net [4.69.148.241]
15 265 ms 265 ms 265 ms ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
16 272 ms 269 ms 270 ms ae-83-83.csw3.Dallas1.Level3.net [4.69.151.157]
17 265 ms 265 ms 265 ms ae-81-81.ebr1.Dallas1.Level3.net [4.69.151.150]
18 269 ms 271 ms 263 ms ae-4-4.car2.SanDiego1.Level3.net [4.69.133.213]
19 281 ms 276 ms 273 ms ae-11-11.car1.SanDiego1.Level3.net [4.69.133.209]
20 267 ms 266 ms 267 ms NEXTLEVEL-I.car1.SanDiego1.Level3.net [4.53.121.34]
21 268 ms 268 ms 266 ms 207-7-100-51.sd.nextlevelinternet.com [207.7.100.51]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 [etc. etc. etc.]

What can be ruled out:
- Browser issue
- Spyware (replicated on Ubuntu LiveCD)
- DNS issue
- MTU issue [I tried adjusting the MTU to optimal figures, but makes no difference for me]
- Messing with the Hosts file
- Witchcraft

I've also done an ipconfig release/renew to no effect.

A lot of sites seem to suggest messing with the router, but this is where I get hazy. I don't own a router, and my connection is PPPoE (not sure what it all means).
If I try to connect to my gateway via browser, I get a page for 'Log2Space' Subscriber Management Software, which is where I can enter my username/password to view account usage etc. No settings whatsoever.

Ideas, mates?
posted by Senza Volto to Computers & Internet (17 answers total) 1 user marked this as a favorite
 
I would try downloading namebench and seeing if you are behind any censorship walls. Plus that can tell you if your current DNS setup is having any issues.
posted by msbutah at 7:17 AM on June 26, 2011


Response by poster: Installed and ran namebench. I'm running it again now, to upload the results over at their site. I can't tell if it's behind any censorship walls - it seems to give me 'appears incorrect' for every test URL and 'hijacked' for PayPal. (This seems to be consistent with other results at namebench results).

It did suggest me to change my DNS server, which I did, to no effect (of course, since DNS was already resolving for Ankisrs and Yubnub).
posted by Senza Volto at 7:51 AM on June 26, 2011


Response by poster: Namebench Results over here. Going to take the percentage with a pinch of salt though. In the first test, the recommended primary and secondary servers were the ones now dropped one rung below and Google's DNS wasn't even in the top three. In any case, this doesn't seem to be related to DNS...
posted by Senza Volto at 8:09 AM on June 26, 2011


1) Who's your ISP (who do you pay money to for your connection)?

2) What is the connection from your computer to the internet (where does the physical cable go)?
posted by anaelith at 8:10 AM on June 26, 2011


Response by poster: 1) My cable guy. I understand he's probably the middle-man, but he offers me a great deal.
2) I live in an apartment building, so the cable goes up to the roof, I think. Sorry I can't be much help in that. >_<
posted by Senza Volto at 8:13 AM on June 26, 2011


OK, so what cable company does he represent?

Is there a box between your computer and the wall? Or do you plug your computer directly into the wall?
posted by anaelith at 8:18 AM on June 26, 2011


Can you access those sites using a proxy? Try Anonymouse, for example.
posted by Chocolate Pickle at 8:21 AM on June 26, 2011


Response by poster: @anaelith: A company called 'Vvision', it seems. No box between computer and wall - the cable goes straight out the window upwards.

@Chocolate Pickle: Yes, the sites work via proxy. I want them to work minus proxy.
posted by Senza Volto at 8:22 AM on June 26, 2011


Are you running PeerBlock or anything of the sorts?

Have you cleared your cache recently?
posted by no bueno at 9:50 AM on June 26, 2011


Also, go to cmd prompt and type "ipconfig /flushdns" (if you're using windows). I had the same problem and this fixed it.
posted by no bueno at 9:53 AM on June 26, 2011


Best answer: Yes, the sites work via proxy. I want them to work minus proxy.

You may have been firewalled at the destination site. Sometimes, when a site gets a lot of abusive traffic from a particular dynamically-allocated block of IPs, they solve the problem by blocking the entire group.

If so, you're up a creek.

I just did a tracert to yubnub.org and the destination server is one past the last one you reached, which suggests to me that yubnub.org has blocked you.
posted by Chocolate Pickle at 9:59 AM on June 26, 2011


Best answer: There is a second possibility: your ping (and your other messages) are reaching the destination server, but their response is being stopped by a firewall somewhere on the back stretch. That did happen to me once, and it turned out it was my own damned fault, for setting up a block rule in my own firewall.
posted by Chocolate Pickle at 10:45 AM on June 26, 2011


Response by poster: @no bueno: I cleared my cache recently anyway, and didn't solve it.

@Chocolate Pickle: Thanks, that does make sense, though I can't imagine how anyone on my network would send a lot of abusive traffic to YubNub. Besides, the proxy I use is transparent, so shouldn't that mean they see my IP? I'm guessing my router has some kind of a firewall, but I don't know how to access its controls. :(
posted by Senza Volto at 11:01 AM on June 26, 2011


When you go through a proxy, the IP packets you receive show the proxy's IP as the source, not yubnub's. A firewall set to block yubnub wouldn't react.
posted by Chocolate Pickle at 12:29 PM on June 26, 2011


Response by poster: Just disabled FoxyProxy to check and both ankisrs.net and yubnub.org are now working without proxy, yay! I don't think I did anything to solve it, apart from change the MTU and then let it go back to auto. I even reset the DNS addresses I'd set with Namebench - everything just put back to normal.

Wonder if it has to do with what IP I get assigned (dynamic IP). It could also mean that Yubnub.org may have been accessible to me at moments all this while, and I never noticed because I'd just set it on a rule for FoxyProxy.
posted by Senza Volto at 9:27 PM on June 26, 2011


I had a similar problem here and it happens from time to time, but forcing a refresh on my external IP immediatly resolves the problem. My theory is the same as Chocolate Pickle's, I think the destination site in question (godaddy sites for me) was blocking me after X period fo time. (I suspect it may be because of my surveillance webcam sends images via ftp almost constantly to a personal hosted ftp site on godaddy) but godaddy wont acknowledge that they are doing so.
posted by edman at 10:02 AM on June 27, 2011


Best answer: Okay, so it turns out YubNub has probably been blocking me as Chocolate Pickle said. I found that when I was signed in, I was assigned an IP with the beginning of either 172.* or 27.* I get blocked if I'm on the latter and cleared if it's the former. So yes, resolved and thanks to everyone in the thread!
posted by Senza Volto at 9:33 PM on June 29, 2011


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