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June 15, 2011 5:58 PM Subscribe
Can you recommend a virtual pbx?
posted by thilmony to Technology (3 answers total) 2 users marked this as a favorite
We are a small biz (2 people) with one being the primary for answering the phone. We currently use Google voice but if we are busy, they can only go to voice-mail.
We'd prefer something that puts callers in queue, gives them 30 seconds of music or whatever, then a chance to check out and leave a message or keep holding.
I'm trying to solve the problem where we are on long phone calls and people calling keep calling and hanging up on voice-mail, then calling back until we answer. It's annoying and isn't friendly to them to only get voice-mail.
Bonus point if we can continue to use Google voice with this solution, as we love it otherwise. If we can't, it should have Google voice-like features like where we can get voice-mails as email, make outgoing calls with the Google voice # showing for caller id, and allow customized recordings/greetings.
All my googling finds cheap ($10 / month) up to spendier ($50) - I'll pay whatever gets me the service that works best for me. I couldn't find many reviews on any of them.