Help me ace this job interview, where they're looking for someone to "support a bazillion printers and MFDs for a crap-ton of users and offices all over the world."
Pursuant to this this
question, I have an interview coming up tomorrow. I've had one job offer already from another firm, and a couple of in-person interviews that went well, but I'd really like to ace this one.
Here's the description:
"This position is primarily responsible for the configuration and implementation documentation and third-level support for the Firm's end user printing services. These tasks will account for no more than 50% of the position time. As a law firm, we have almost 1,700 HP printers and HP/Xerox multi-function devices throughout our 37 offices world-wide. This position is involved with certification, testing, creating configuration standards and deployment procedures, training our System Administration team, help desk and second level team in the deployment and providing third level support to local and regional IT teams responsible for the individual printers and MFDs...multi-site Active Directory Microsoft client/server print services environment."
I have experience with consulting for legal firms, so I understand how critical this is for them - but most of the firms I've worked for have been small, under 20 lawyers. This firm is huge
, with over 2,000 lawyers. I need to be able to convince them that my skills are scalable and that I can manage their environment.
To that end, I know what I
would say about how to handle the challenges of this position, but I'd like to see what the hivemind thinks. What would this hiring manager like to hear?
Note: the rest of the position is regular sys admin stuff, mainly in AD and VMWare.