How can I recover my frozen remote work computer from home?
May 28, 2011 9:02 PM Subscribe
My work computer that I am connecting to through a remote connection is freezing on the log in screen. When I type the password, it gives me the welcome screen, but the little welcome wheel keeps spinning infinitely. I want to restart it to try to solve this. But the only way I know how to restart remotely is using the cmd prompt, which I can't get to until I'm logged in. So how can I restart?
posted by chocolatemilkshakes to Technology (6 answers total)
I'm in a real jam because I have a deadline to deal with, and thanks to Memorial day, I won't be able to physically power off until Tuesday.
There has got to be some way to restart remotely while on the log in screen. This is a windows 7 machine. I was able to connect fine earlier today. But then I had an unresponsive program. So I restarted the computer using cmd prompt. Trying to log on after this restart is where I ran into this problem.
I really appreciate your help!