Stopping suspicious emails being sent from Gmail?
May 17, 2011 12:34 PM Subscribe
Emails are being sent from my gmail account to contacts by someone other than me. How do I figure out what's going on and how do I stop it?
posted by friendlyjuan to computers & internet (14 answers total) 5 users marked this as a favorite
Over the past week and a half, I've been traveling up and down the Pacific Northwest, staying in hotels and using their wifi. At some point someone must have gotten access to my gmail account because over the past three or four days I've been receiving "undelivered mail" messages for message that I definitely haven't been sending. This has happened two or three times, with the messages going out to everyone in my address book from the middle of the night. There is nothing in the subject line and the body contains three links, one to amazon, one to ebay and the third to various shady looking web hosting services. They don't show up in my "Sent" folder and I have no idea how they're being sent. They are definitely going out to people, because my girlfriend has confirmed that she has received one of these shady emails at least twice.
This morning I'm running a Symantec Antivirus scan and have changed the password to my gmail account to a completely random string of letter and numbers that I just made up. The virus scan is still running but I'll post back if it comes up with anything. I (stupidly, I know) use the same passwords for a lot of sites, including sharing passwords between my gmail account and my online bank account. So my banking password has been changed this morning to something completely random as well.
How worried should I be that things are completely fucked? I was never locked out of my gmail account and was able to change the password, but will whoever is doing this still be able to get around the password change and keep doing this? Also, how worried should I be that my bank account is compromised? I was able to change the password for that one too, but if someone is snooping my internet activity will they be able to see what I changed the password to? I'm home now, using Apple's Time Capsule as a wifi router and I'm pretty sure that that connection is secure. I'm on a Mac running 10.6.7, using Firefox 4.0.1 as my primary browser. I can probably provide more info if needed.
What should I do to nip this problem in the bud and fix any of the damage that has already occurred? I will be monitoring the thread and will try to respond to any questions as quick as I can. This is the first time something like this has ever happened and I'd like to take care of it as soon as possible. Thanks in advance for the help hivemind.