T-Mobile won't waive early termination fee for moving abroad?
May 12, 2011 8:24 AM Subscribe
I'm about to move out of the country, but T-Mobile says they won't waive the early termination fee. Three questions: a) Really? b) Is there nothing that can be done? c) Will I be able to use the G2 in Germany?
posted by muckster to Technology (14 answers total)
A few months ago, my wife and I got G2 androids. Now we're moving to Germany for a while. The friendly T-Mobile woman says the cancellation fee is $200/line, and they don't waive them for moving outside of the U.S. They can't sign me over to Deutsche Telekom. But she also gave me the fax number and snail mail address for "customer relations" and recommended I ask them about an ETF waiver. Does anybody have any experience with this, and can recommend how to proceed?
Also, regardless of whether I have to pay the fee, what do I do with the phones? I've heard rumors that the G2 can't be rooted, and I don't know if there's a carrier lock. Can I expect to use these in Germany, or should I sell them in the U.S. before we leave?