Should I complain?
May 11, 2011 9:21 AM Subscribe
A server at a restaurant yesterday was rude. Do I call and complain?
posted by mchorn to Human Relations (49 answers total) 1 user marked this as a favorite
Let me preface this by saying that I'm 27 and look like a teenager. Because of this I get carded all the time, which I don't mind in the slightest.
Last night I ate at a new restaurant and ordered a margarita. The server carded me. She took maybe 90 seconds to examine my ID and said my birthdate to herself. Attempting to make light of what I felt was an awkward moment, I said "I'm old enough, don't worry." She didn't respond and I got the impression that she believed the ID was fake.
I was served, but she was noticeably less friendly the rest of the time we were there. She also didn't ask me if I wanted another drink when I was done, although she did ask my partner whether he wanted a refill of his (non-alcoholic) drink. The whole situation made me very embarrassed and sufficiently uncomfortable that I didn't even consider asking for a second drink. My partner noticed this as well, and we agreed that we wouldn't be returning, in large part because of the server. We didn't undertip or ask to speak to a manager before leaving.
I'm still dwelling on this, 16 hours later. My question: would it be overreacting to call the restaurant, ask to speak to the manager, and (respectfully, civilly) complain? I don't expect to get anything out of it other than the satisfaction of feeling like I was heard.