PLEASE~Help me get back into my hotmail account!
May 9, 2011 11:52 AM Subscribe
I have been blocked out of my hotmail account! account compromised, need retrieval help
posted by jennstra to Technology (5 answers total)
I cannot get into my account and have changed the password three times over the weekend. At one point I got a page to come up regarding account retrieval from Microsoft. I answered the questions and submitted them, 24 hours later got a response that I did not give them the correct info to get into my account. I cannot send a request for help without logging in to my account and am now stuck in a circle of what is becoming dispare. I will cancel the account and get something new, I just need my folders and contact information. I can see the info using Outlook, but can't access it. There has to be a way to get back in! any help offered is appreciated. I am stuck in a loop, that is asking "if you know your password....enter it now" them get account compromised message and loops around.