I'm Not Even The One Who's Supposed To Be Here Today!
March 30, 2011 9:10 PM Subscribe
I'm a temp on a longish-term assignment (I'm here through the end of May). I'm filling in for someone who gets a lot of calls...and I've just learned that some are from collection agencies. Is there any best way to handle this?
posted by anonymous to work & money (9 answers total)
So far, fortunately, the calls aren't harrassing or rude. Just...frequent. I'd say about one every other day. But the callers are always very polite; they ask for the regular person, I say she's not here, and offer to take a message, and they ask to have her call them.
The first couple times they asked for the person I'm replacing, and I explained she wasn't in and took a message, then left it on her home voicemail. But then when the same company called back a few more times, and I took more messages, I Googled the company name and learned it was a collection agency.
My hands are probably tied, to a point -- the most I can do is take a message and pass it on to the person I'm filling in for. And I think they get that. But they're pretty frequent, and it's getting a little annoying. However, I'm afraid to tell them to buzz off because I hate to get HER into a bad spot. I'm also afraid to give out her home number because that would just suck for her. I could also just ignore all my calls (I don't have to cover phones where I am), but I'm afraid that they'd just escalate and try to track her home number down and hassle her that way.
Is there a best way to handle this? What would a collection agency do if I just stopped answering the phone?