Need Help Signing Into Work Computer from Home. It used to work fine...
March 23, 2011 6:24 PM Subscribe
I'm having trouble with Remote Desktop from Mac to PC after my PC was upgraded and now also runs Win 7. Please help me to sign in to office computer. I'm desperate to do more extra work from home. :p
posted by Toto_tot to computers & internet (4 answers total)
So, I have two home computers a Mac laptop and a Mac mini desktop. Both run Leopard.
I sign in to my work PC using a RSA secureID keyfob. I use Cisco ANyconnect and then enter the code from the keyfob. Then I run Remote Desktop. This all worked fine until I got the new computer at work that runs Windows 7.
NOW I CAN connect using my laptop but when I try to sign in with my Mac mini desktop it goes like this:
1) Cisco VPN connects just fine.
2) I run Remote Desktop and enter my computer name/id.
3) The I immediately get the error "You have been disconnected from the windows based computer because of network problems. Please verify that your Network and internet connections are working and then try reconnecting." That says to me that it is finding my computer okay... am I wrong?
I could keep just using my laptop but the screen is so small and it takes me twice as long to do my work.
FYI - I uninstalled and then reinstalled Remote Desktop. I also deleted any old keychain passwords for RD. Is it the new computer or Win 7 that's messing things up?
Any ideas? Strangely, tech support at work won't help me with my home computer even though it is keeping me from working....