ATM ate my money that I tried to withdraw. What do.
March 22, 2011 10:07 AM Subscribe
ATM canceled my transaction and then didn't give me my money but charged me anyways. What can I do?
posted by QueenHawkeye to Work & Money (11 answers total)
Yesterday I tried to withdraw $80 from the ATM located in my school's dorm but instead of giving me the $80 dollars, it told me "transaction canceled" and didn't give me a receipt, lucky for me, I checked my balance on that ATM machine right before I tried to take out $80. When I tried to withdraw the money again, it told me I had insufficient funds.
I tried called the credit union that maintains the ATM but they pretty much told me I'm out my money and that I can dispute it with my bank [after they put me on hold for half an hour and then hanging up on me twice].
When I called my bank [TD Bank] they told me the transaction was still pending but I still had a chance that the money would come back to me. I filed a dispute and they told me I had to wait anywhere from 2-5 days but anywhere up to 10 days.
Well, it's today now, and the transaction is not pending anymore, and I'm short $80 plus a $2 surcharge fee on top of that. Which is a lot for a poor college student who just got their hours cut from work study.
What can I do now? I really can't wait around for 10 days to potentially get the money back. I originally needed the money for a doctor's appointment and groceries but now I don't a single cent of that money.