Measuring IT success
March 9, 2011 4:52 AM Subscribe
How do I measure the success of my IT department?
posted by yawper to Work & Money (8 answers total) 6 users marked this as a favorite
I work in the finance dept of a medium sized company. At any given time, our IT dept is working on about 40 projects for the rest of the company. They've asked me to help them evaluate their success in quantifiable ways. I have no experience in this type of analysis but I'm happy to learn. Can you share any experience you might have in this area and point me to some resources to guide me?
I basically need to come up with a very condensed version of this
for my company.