Asking for a friend: He is a security manager. The client told him to document
, but they wouldn't provide him with the resources to do them. He did them on his own computer. Then, his hard drive failed. (A bit of a long story inside.)
Neither the client nor his employer would provide him with a computer to do the work (the one he normally uses for his daily work is dedicated to other things), so he used his personal laptop. The post orders template he used needed heavy revision aside from the actual data entry (areas were written entirely in caps lock, etc.) and he spent about 1.5 weeks on the documentation. But then his computer died, and, no...he did not make a backup.
So the client told him to get it done (again), and the deadline is this week. There is no way he can get it done in time--not even if he does it on his own time. His commute takes 2 hours out of the day, and he has a son to take care of. He has no working computer, aside from an older desktop which only has Wordpad on it.
The issue is that contractually the client really doesn't have a 'right' to ask for the documents, and when the contract ends, the post orders stay with the employer. (The client can buy them though.) But when the client told the employer that they wanted the post orders re-done, the employer okayed it, believing that the docs were < 100 pages long. (In fact, they're 1,000 pages or so.) However, what they're telling my friend is 'get it done anyway' on his own computer and time if needed.
A relevant piece of information--the contract with this client is going to end in about a month.
These are the only things my friend seems to be pondering:
- Do a half-assed project (e.g., as much as he can, without making too big a deal about the random caps lock-type stuff) which will be nowhere near 1,000 pages.
- Do nothing, because he shouldn't be forced to do it on his own time (and resources, yet again), especially because the contract is going to end soon.
What should he do? His job is not on the line or anything like that. What can he do to a) make the best of this situation, and b) prevent something like this from happening again? Is it a question of approaching higher management? Any input would be great, thanks!