My Kindle Can Connect Wirelessly but Won't Sync
March 4, 2011 2:04 PM Subscribe
I have kind of a weird problem with my 3rd gen kindle (wifi only).
posted by banshee to Technology (10 answers total)
Recently it updated to the 3.1 software. Everything seems to work OK since the update. But I did have a problem with the "Sync and Check for new items". It just gets to the "Checking..." part and then goes away. After a little bit of time I will get an error stating that it could not connect.
My settings page shows it registered correctly as does the Manage My Kindle page. But I can not de-register it on the Kindle. Same thing, runs for a little bit then gives an error. I tried deregistering it via the MYK page but that had no affect on the Kindle itself even after restarting.
On the Kindle, I can connect to the Kindle Store and buy books no problem (but they don't download) and I can connect using the built-in web browser.
I've reset both the router and the kindle multiple times with no change. I can see the Kindle pulling an IP on the Router status page. My wireless network runs with no password (no encryption). I can see my network in the list of available networks and I can select it no problem. I've tried turning the wireless on and off on the Kindle.
I can use the Kindle for PC application no problem.
I am familiar with the jailbreak process and it does not fix the problem.
I am hestiant to use the "Restore to Factory Settings" because there are still a bunch of books on the Kindle that I can read and don't want to lose them. I'm afraid if I reset it, I will have no books and no way to register the kindle.
I realize there are ways to get content to the Kindle using USB, that's not really the issue.
Just a guess, but it seems like the password it has stored for my kindle account may be corrupt. Since all the other connections seem to work OK, it seems more like an authentication issue rather than a straight connection issue.
I've alread reported this to Amazon and I am waiting for their response. Wanted to hear your thoughts before I whip out the WireShark.
Bonus question: Is there a way to rollback the firmware version?